Greetings (and KUDOS to Pelican lights)

[rideanddive]

Hi, this is my first posting. I'm coming back to diving after a 6 year detour. (Got a little sidetracked by my passion for motocross. Diving doesn't seem to hurt as much.) I just wanted to share a personal experience. I'm getting my gear back in shape, including my dive lights. I own a Pelican primary light, and a couple of Underwater Kinetic back-ups. I contacted the two companies for replacement bulbs and o-rings. UK sent me the parts numbers and vendors websites, whereas PELICAN sent me replacement bulbs and o-rings along with silicone grease. I didn't even ask them for the parts, and I got them FREE along with free shipping just 2 days after I had emailed them for information on where I could buy the parts. I had no problems with the UK lights, but as of now I'm a loyal Pelican customer.

 

[dwaters]

Welcome to the 'board and back into diving!!!!!!

yup, customer service is what makes good companies great.

Feel free to drop on down to your local forum and join in the fun ..............
http://www.scubaboard.com/forums/socal/ Hope to see you in the water someday soon.

 

[DandyDon]

Howdy and Welcome to SB.com!

I think that all Pelican lights have lifetime guarantees? They've replace many tank lights for me...

Click Forums at the top to start checking all the choices, and try our feature. Hope you enjoy your time here. Click my Username to PM me if I can help? Helpful Hint: I have UserCP bookmarked as the page I go to first when I come onto SB.

don
[c]

[/c]

 

[floridanewbe]

welcome aboard

 

[rideanddive]

Thanks for the welcome. I'm still sorting out and preparing all my gear, will be a little while before I get back in the water. In the meantime, I've been filling the void by viewing dive videos on the net.