Appears to be.Is it removable to replace the defective waterproof housing one?
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Appears to be.Is it removable to replace the defective waterproof housing one?
Thanks for pointing this out.Didn’t your housing come with a “skeleton door” that allows you to access the touch screen? If so, maybe the gasket on that one can replace the one on the full door? I haven’t checked but I would be surprised if they were different pieces.
I got no such offer, but I have a 9. Yours may still be under warranty?Also nicked my gasket (GoPro 10 Black) on 12 Nov 2022 AquaCat. Partial flood, but no camera damage. Replaced with skeleton door gasket. Called GoPro support this morning. The will send a free replacement. Get this -- they have no gaskets - they are replacing the entire case! Kudos.
Maybe the subscription, not warrantyI got no such offer, but I have a 9. Yours may still be under warranty?
I tried to buy spare white rubber back door seals from GoPro for my Hero 10. Their answer was that the housing is a complete single unit without separate parts!! Well, that is utter rubbish because the unit comprises acrylic plastic, stainless steel, plastic and rubber. They obviously just want to rip you off for a new housing. A number of years ago Gopro GAVE me 2 new white seals for a "Gopro Hero 3plus" underwater housing. Their cameras are great so it's a pity that their "support" programme is now dreadful, compared to the past.My GoPro 9 housing apparently has an irreplaceable o-ring. (Or gasket; it's not a typical o-ring.) The GoPro site suggests users buy a new case and indicates they don't sell just replacement o-rings (or gaskets, or whatever the white thingy is).
Anybody have experience with this? I know "knock-off" cases for Gopro 9/10 do sell replacement o-rings. Why not GoPro?
On the other hand, the housing itself is $50 whereas a knock-off's o-ring I saw went for $16, so maybe the better part of valor is to just buy a new case?
Any thoughts or advice?