Directly from DR website.... Basically same thing from Oceanic's website.
Leisure Pro Warning
TextLeisure Pro is not an authorized Dive Rite dealer. Why should this matter? For two reasons: Quality and Service.
Dive Rite products purchased from an authorized Dive Rite dealer are fully supported by Dive Rite. This means if you ever have a question about how to use the product, a concern about quality or a warranty claim, Dive Rite will stand behind the product and make sure you get the service you need. We are able to do this because we know that products sold to our authorized dealers have gone through our rigid quality control process and meet the high standards we expect. We are also confident that the product is new and/or currently in production.
Dive Rite product sold through Leisure Pro (or any non-authorized Dive Rite dealer for that matter) is almost always old, discontinued product that was purchased from a desperate dive shop going out of business. The product is second-hand; and there are no guarantees that the product has not been used or that it is still in dive-quality condition. This means the buyer is purchasing an inferior product that may have service issues right out-of-the-box. In addition, the product may be so old that the time limit on our warranty has expired. Just look at the pictures of Dive Rite product on the Leisure Pro website and compare them to the pictures on our website. There is no comparison!
If a Dive Rite product purchased from Leisure Pro does happen to be from our current model inventory, then Leisure Pro has found an authorized Dive Rite dealer willing to cut a deal and divert their order into Leisure Pro's hands. Dive Rite has a strict agreement with our authorized dealers that if they are found to be diverting product, we will end our partnership and refuse any future shipments.
Divers should be aware that Dive Rite serializes all dive gear considered life support equipment. Specifically, BCDs, regulators and computers. These serial numbers help us contact customers in the event we need to communicate a product concern, service need or recall. Leisure Pro cuts these serial numbers out of our product in an attempt to limit our ability to track the authorized dealer who initially purchased the equipment. This means the consumer is left without a serialized product for registration purposes and may not be included in any communication, such as a recall, that may occur.
The phrase "buyer beware" could not be more appropriate when it comes to purchases from non-authorized Dive Rite dealers. While the price may seem like a great deal, you get what you pay for.
Sadly, we are contacted from time to time by a customer who has been burned by their Leisure Pro purchase. Don't let this happen to you. Click on the Where To Buy button located at the top of every product page in our ONLINE CATALOG or look through our list of AUTHORIZED DEALERS and choose a dealer you can trust.