Golem Gear customer service

[baggins_69]

Ordered a harness from GG, it arrived missing a part. sent an email and a photo, they said "yup, we'll get it shipped out tomorrow"...

they shipped it overnight express (when I had used their cheapest shipping option on the purchase)

really pleased both with the communication and going above and beyond by shipping overnight.

 

[JohnnyC]

Even a blind squirrel finds a nut now and again.....

 

[grantctobin]

Golem Gear Order Problems

The entirety of this was finally resolved at the end of August after I asked if I needed to initiate a chargeback.