It sounds as though this shop may not have invested in good cold water regs. High flow rates and very cold water ARE a recipe for freeflow, though.
Have fun in warm water, and come back and dive in the UK when it isn't snowing.
They wouldn't have got it through the HSE paperwork if they werent. (Its a legal requirement).
The soaked drysuit and so on though hints at substandard equipment. Was this a commercial school or a BSAC club?
Then again, i saw 10 students dangerously hypothermic being dragged through a quarry in baggy 7mm wetsuits this weekend by a club. Wonder how many were put off for life even without considering the safety aspect.