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Follow Up on"Killed My DC1400"

Discussion in 'SeaLife' started by genemoren, Mar 8, 2014.

  1. genemoren

    genemoren Registered

    # of Dives: 25 - 49
    Location: DFW Texas
    42
    15
    On my last trip to the Bahamas I flooded my camera housing and killed my brand new DC1400. Well, I sent it in to SeaLife and even though there was no defect with the housing they replaced my camera anyway!! I cannot say enough good things about this kind of service, just simply outstanding and I appreciate what they did. SeaLife is the perfect example of a company that cares about its customers and seeks to provide true customer service. Thank you SeaLife. I will continue buying my camera equipment from them and I highly recommended that all of you do the same.
     
    DandyDon, diver 86, kelemvor and 3 others like this.
  2. flyingfrawg

    flyingfrawg ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: I just don't log dives
    Location: Maryland
    53
    19
    Same experience I have had.... very happy with the company.
     
    diver 86 likes this.
  3. shellmoundal

    shellmoundal Contributor

    # of Dives: 500 - 999
    Location: Gainesville, Florida
    70
    30
    I have never had a major problem with SeaLife but when I have a minor one they are quick to respond. There ia no ther company other than Shearwater Petrel Computers that I have experienced such care for their customers.
    Check out the new Sea Dragon Video Light. It is on this Forum marked "Cave Dive with Sea Dragon 2000." The cave I dove is Little River in Brandford, Florida and is very difficult to photo. With just one video light I was able to light up the cave. Very happy with both the camera ,DC 1400 and the Sea Dragon 2000.
     

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