Star ratings, from one to five, are used to assess guest accommodations. Following is a brief summary of standards expected from guest accommodation within their ratings....
* Courteous staff provide an informal yet competent service. The majority of rooms are en suite (private toilet), and a designated eating area serves breakfast daily and dinner most evenings.
** All rooms are en suite or have private facilities. A restaurant or dining room serves breakfast daily and dinner most evenings.
*** Staff are smartly dressed and professionally presented. All rooms are en suite, and the restaurant or dining room is open to residents and non-residents.
**** Professional, uniformed staff respond to your needs or requests, and there are usually well-appointed public areas. The restaurant or dining room is open to residents and non-residents, and lunch is available in a designated eating area.
***** Luxurious accommodation and public areas, with a range of extra facilities and a multilingual service available. Guests are greeted at the hotel entrance. High quality menu and wine list.
The newly instituted and controversial
Six Star ratings, based on a very stringent set of more than 1700 criteria including cultural and emotive factors, will be awarded to hotels that are truly the most discerning of hotels around the world. Among the criteria are:
- A minimum one-to-one employee to guest service ratio
- Non-intrusive, seamless service attenuated to each guest and their needs
- Privacy for guests in public areas, dining, etc.
- Architectural uniqueness maintaining the local flavor of the location where the hotel is situated
Like I said before, very few places on Roatan might barely qualify for 1* Any number of operations are designed and built with the best of intentions, but
the weak link is a local pervasive lack of consistency and commitment to service . It looks good for a few weeks, anyway.
Go there for a dive vacation.
If you want posh, you're after "
a vacation with some diving". The two simply do not co-exist.
Some Roatan examples of up-scale
construction:
http://www.turquoisebayresort.com/ http://www.infinitybay.com/en/activities/index.html http://www.henrymorganroatan.info/en/villaggio/albergo.html http://www.palmettobayplantation.com/ http://www.lawsonrock.com/CondoPlan.html