Well, I've been lurking on ScubaBoard for many years now but have never posted anything. However, I had such a fantastic experience with Jorge of Scorpio Divers that I really wanted to let others know about it.
My family and I planned a very quick trip to Cancun a few weeks ago in an attempt to snorkel with the whale sharks. I had read great things about Scorpio Divers here on the board so I made arrangements through them for the excursions. Unfortunately, the weather had other ideas and we weren't able to make it out on the water at all.
From my very first email to them, Jorge was incredibly responsive, answered all my questions, and even gave me some great hotel suggestions. Then a few days before our trip he let me know that the weather was looking iffy and that he didn't want to mislead me at all. We decided to go ahead with the trip anyway, in hopes that it would clear up. For the few days before the trip, and through our entire time in Cancun we got regular updates from Jorge on the weather and the likelihood of the excursions going or not.
I don't think we've ever had better communication from a dive operator, even when we were actively diving with them for multiple days! To get this level of service for excursions that didn't even happen is unbelievable to me. When one considers that we were only planning on doing the whale shark trips and didn't actually have any DIVING booked with Jorge, it's even more impressive. I now understand first-hand why there are so many positive comments about Scorpio Divers.
We'll definitely be heading back to Cancun one of these days, and we'll definitely be diving with Jorge and his crew!
My family and I planned a very quick trip to Cancun a few weeks ago in an attempt to snorkel with the whale sharks. I had read great things about Scorpio Divers here on the board so I made arrangements through them for the excursions. Unfortunately, the weather had other ideas and we weren't able to make it out on the water at all.
From my very first email to them, Jorge was incredibly responsive, answered all my questions, and even gave me some great hotel suggestions. Then a few days before our trip he let me know that the weather was looking iffy and that he didn't want to mislead me at all. We decided to go ahead with the trip anyway, in hopes that it would clear up. For the few days before the trip, and through our entire time in Cancun we got regular updates from Jorge on the weather and the likelihood of the excursions going or not.
I don't think we've ever had better communication from a dive operator, even when we were actively diving with them for multiple days! To get this level of service for excursions that didn't even happen is unbelievable to me. When one considers that we were only planning on doing the whale shark trips and didn't actually have any DIVING booked with Jorge, it's even more impressive. I now understand first-hand why there are so many positive comments about Scorpio Divers.
We'll definitely be heading back to Cancun one of these days, and we'll definitely be diving with Jorge and his crew!