Excellent Customer Service

Please register or login

Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.

Benefits of registering include

  • Ability to post and comment on topics and discussions.
  • A Free photo gallery to share your dive photos with the world.
  • You can make this box go away

Joining is quick and easy. Log in or Register now!

edclee

Contributor
Messages
77
Reaction score
27
Location
south carolina, usa
# of dives
100 - 199
I bought a used Stingray HD housing and camera. The rig is 2008 vintage and I had no manual. This product has been discontinued by L&M for many years and I couldn't get it working right. Contacting L&M yielded some of the most competent and excellent service I have experienced in a long time. Casey at L&M asked for some pictures of the unit I had so he could identify the specific model, since several iterations were made. It was quickly identified and a PDF manual was sent to me, with some verbal answers to my questions. The manual and the help cleared up all the issues and the housing works like a charm.
:):):)
Most manufacturers would have simply said "we haven"t made that in years and don't support it any more.

Kudos to Casey and L&M!
 
https://www.shearwater.com/products/teric/

Back
Top Bottom