mfolsom
Registered
I recently needed a flashlight and had my Dorcy II handy. It did not come on when I twisted the top so I figured it needed new batteries. When I opened it there was a great deal of positive pressure. The battery holder was corroded and the switch was ruined. There was also some corrosion in the bottom of the case. I thought the light had leaked salt water and I did not catch it. I contacted Dorcy via email and they responded right away. They informed me that they were seeing a problem with Duracell and Costco batteries off-gassing causing positive pressure in their lights. I was certainly not aware of this and have two of these lights both of which had Duracell batteries in them. I opened the second light and it too had positive pressure but fortunately was OK. Now Dorcy replaced the bad light with no questions asked and I have changed brands of batteries. I also contacted Proctor and Gamble, makers of Duracell, to see what reaction I will get from them.
Conclusions
Do not use Duracell batteries in a sealed device
Dorcy is a good company with great consumer relations
Duracell, Proctor and Gamble consumer relations tbd
Dorcy recommends Energizer or DieHard batteries and sent some along with the replacement light.
Conclusions
Do not use Duracell batteries in a sealed device
Dorcy is a good company with great consumer relations
Duracell, Proctor and Gamble consumer relations tbd
Dorcy recommends Energizer or DieHard batteries and sent some along with the replacement light.