Unfortunately we don't seem to be as lucky. I initially posted that Divi was very accomodating. I'd like to retract that post.
After they initially offered us 6 of the 7 nights we'd planned at Brac Reef (we'd already booked non-refundable airfare), I have yet to hear from them after 5 calls and emails, both to Divi and Brac Reef. I'm guessing they accomodated larger dive groups first. Hmm!
Let's see, I have also not received the refund that was promised to me on Tuesday. Hmm!
Cayman Airlines has not been helpful in waiving any change or cancellation fees. Hmm!
We're also concerned that if we make other arrangements at one of the condos on the Island, that we may be shut out of diving with only one Dive op left. Hmm!
We really need a vacation and this is beginning to suck.
Update: While still being dissappointed over the Divi's abrupt closing, we did come to an acceptable outcome. Divi has rebooked us at Carib Sands and has picked up the additional cost over and above what we had paid at Divi. After my posting not only did Divi respond to us, but so did Brac Reef.
Our plans have been salvaged and we are looking forward to meeting up with any fellow divers from 10/27-11/3.
Hoping all turns out well for the Tiara owners as well.
After they initially offered us 6 of the 7 nights we'd planned at Brac Reef (we'd already booked non-refundable airfare), I have yet to hear from them after 5 calls and emails, both to Divi and Brac Reef. I'm guessing they accomodated larger dive groups first. Hmm!
Let's see, I have also not received the refund that was promised to me on Tuesday. Hmm!
Cayman Airlines has not been helpful in waiving any change or cancellation fees. Hmm!
We're also concerned that if we make other arrangements at one of the condos on the Island, that we may be shut out of diving with only one Dive op left. Hmm!
We really need a vacation and this is beginning to suck.
Update: While still being dissappointed over the Divi's abrupt closing, we did come to an acceptable outcome. Divi has rebooked us at Carib Sands and has picked up the additional cost over and above what we had paid at Divi. After my posting not only did Divi respond to us, but so did Brac Reef.
Our plans have been salvaged and we are looking forward to meeting up with any fellow divers from 10/27-11/3.
Hoping all turns out well for the Tiara owners as well.
