OK the word I got, second hand, from a Captain at the marina. The shop in question has been around for more than 30 years but is not one that you hear about much here on SB. It was a large group with their own DM's out of playa, the boat was one that is normally used as a rental. To myself it sounds like the shop was not actually operating the dive but arranged for a charter for an off island operation and probably arranged tanks. Again sounds like the weather on top was less than stellar and from Palancar south had been closed the last few days (Horseshoe, Gardens and Delila allready closed for April/May)
I agree with not mudding their name over this.