Dive shop lost my business

Please register or login

Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.

Benefits of registering include

  • Ability to post and comment on topics and discussions.
  • A Free photo gallery to share your dive photos with the world.
  • You can make this box go away

Joining is quick and easy. Log in or Register now!

This thread is measuring a little bit low on my truth meter..........

+1

I'm surprised the owner of the store didn't just happen to step on a puppy's head when they came out to the parking lot. Some people on this board live for this stuff. Crazy. :shakehead:
 
Try Fanta Sea in burnsville. So far, no problems,no high pressure sales and good service. Unlike the shop in lakeville on 35.
 
Oh, you get them in the states too? We have them over here too!

4804444554_f70e7be657.jpg

You be careful where you put your snorkel now won't you!
 
I'm surprised the owner of the store didn't just happen to step on a puppy's head when they came out to the parking lot. Some people on this board live for this stuff. Crazy. :shakehead:

Well perhaps the shop owner will come onto the thread and give her side of the story. I've seen it happen before so it's not unheard of. Word gets around the diving community pretty easily.
 
I am the dive shop owner:

The original post neglects to mention that I bought all of the equipment from the girls at a fair price that was agreed upon by both parties involved.

I repeat…I purchased the equipment from them. I did not confiscate, take, steal or otherwise violate their rights as our customers – period.

The originator of this post did not state that the equipment needs work before it is usable:

The regulator is in the following condition:
All hoses are cracked and need to be replaced. The first stage has signs of water inside that was never addressed. The second stage has a rotted mouthpiece, exhaust tee and the diaphragm is in questionable condition. The pressure gauge is flooded with foul water and the needle is broken making it junk. There is not an alternate air source. The regulator age is a 1981 model and although it might be resurrected with a lot of work and expense, it would be cost prohibitive and, in my opinion, Brad’s money would be better spent on a newer style with a current warranty program that involves free replacement parts kits. By no means is it in “like new” condition, although the chrome is shiny. It would be irresponsible of me to sell this particular regulator to anyone in its current condition.

The BCD has a broken low pressure inflator and is an antiquated style with a live CO2 cartridge that was nearly rusted to failure.

The tanks need hydrostatic tests, visual inspections and eddy current tests. If they pass – they will be placed back in to service and put to good use.

There are liability issues here. I am a SCUBA business and as such I need to ensure that I put my customers’ well being at the top of my priority list. I would rather not make the sale than have to explain to the family why I allowed my customer to leave my store with unsafe equipment.
 
I am the dive shop owner:

The original post neglects to mention that I bought all of the equipment from the girls at a fair price that was agreed upon by both parties involved.

I repeat…I purchased the equipment from them. I did not confiscate, take, steal or otherwise violate their rights as our customers – period.

The originator of this post did not state that the equipment needs work before it is usable:

The regulator is in the following condition:
All hoses are cracked and need to be replaced. The first stage has signs of water inside that was never addressed. The second stage has a rotted mouthpiece, exhaust tee and the diaphragm is in questionable condition. The pressure gauge is flooded with foul water and the needle is broken making it junk. There is not an alternate air source. The regulator age is a 1981 model and although it might be resurrected with a lot of work and expense, it would be cost prohibitive and, in my opinion, Brad’s money would be better spent on a newer style with a current warranty program that involves free replacement parts kits. By no means is it in “like new” condition, although the chrome is shiny. It would be irresponsible of me to sell this particular regulator to anyone in its current condition.

The BCD has a broken low pressure inflator and is an antiquated style with a live CO2 cartridge that was nearly rusted to failure.

The tanks need hydrostatic tests, visual inspections and eddy current tests. If they pass – they will be placed back in to service and put to good use.

There are liability issues here. I am a SCUBA business and as such I need to ensure that I put my customers’ well being at the top of my priority list. I would rather not make the sale than have to explain to the family why I allowed my customer to leave my store with unsafe equipment.


Thank you for the other side of the story. Many people do not understand what they are seeing occur and then tell what they thought happened. I wasn't there I don't know what happened but it sounds like a misunderstanding that was tossed to the Internet wolves to feed on
 
Well perhaps the shop owner will come onto the thread and give her side of the story. I've seen it happen before so it's not unheard of. Word gets around the diving community pretty easily.

Wow. Good call. And a lesson for all of us that there are two sides to every story.
 

Back
Top Bottom