Perhaps it wasn't the answer that mattered ... but the manner in which it was achieved.
I listened to what he had to say.
Rather than consider them "accusations", I took them as concerns.
I tried to see things from his perspective, then explained ... in a respectful way ... how I saw the situation.
As a result, we came to an agreement.
We did it in a way that didn't invalidate, or belittle, each other's viewpoints.
It's something you keep referring to as "PC" ... I prefer to think of it as common courtesy.
Believe it or not, it's an effective way to deal with people.
... Bob (Grateful Diver)