Rockit31
Registered
I booked a package deal through Expedia months ago for a week in Cozumel for two. Originally scheduled for April 18th for a week stay. I was and still am terribly excited to do some diving as I was recently certified back in February. Staying at Hotel Cozumel and was probably just going to use the onsite dive shop Dive Paradise.
We April came along and American cancelled my flight shortly before it was scheduled. I was able to make arrangements with Expedia to rebook everything for May 31st. An extra cost of $170 due to increased airfare price. Ok, no biggie. All signs looked good as Mexican President stated he was opening country back up on May 30. Well just found that Hotel Cozumel does not plan to open until June 4th. So back on the horn with Expedia and try as they could, they called American and said my tickets are non refundable and that since I've already made 1 change, I cannot make anymore. I decided to call American myself and after explaining my situation the lady was pretty sure she could change my flight with no penalty but then that would mess up my package through Expedia. She suggested I call them back, ask for supervisor and have them apply for Covid waiver with Expedia's sales and support department. American would then honor the change with no penalty, only cost would be new flight cost difference. So now they tell me the new cost per ticket for just moving my dates up one week to June 5th would cost me an extra 300 dollars per ticket. I'm already in for $750 per ticket for round trip from Fresno, CA. Sheesh! So frustrated.
So if I keep my original tickets for May 31st, I would need to cancel Hotel Cozumel and eventually get full refund. Problem is, on Expedia, there are 0 hotels available for May 31st. I wandered over to CheapCaribbean.com and see a smattering of available resorts for that date and may just cancel Hotel Cozumel and book at El Cozumeleno. I've stayed there before, it's nothing fancy and the food sucks but I don't recall if they have a dive shop affiliated with the resort. Any suggestions for a diver staying there for a week?
We April came along and American cancelled my flight shortly before it was scheduled. I was able to make arrangements with Expedia to rebook everything for May 31st. An extra cost of $170 due to increased airfare price. Ok, no biggie. All signs looked good as Mexican President stated he was opening country back up on May 30. Well just found that Hotel Cozumel does not plan to open until June 4th. So back on the horn with Expedia and try as they could, they called American and said my tickets are non refundable and that since I've already made 1 change, I cannot make anymore. I decided to call American myself and after explaining my situation the lady was pretty sure she could change my flight with no penalty but then that would mess up my package through Expedia. She suggested I call them back, ask for supervisor and have them apply for Covid waiver with Expedia's sales and support department. American would then honor the change with no penalty, only cost would be new flight cost difference. So now they tell me the new cost per ticket for just moving my dates up one week to June 5th would cost me an extra 300 dollars per ticket. I'm already in for $750 per ticket for round trip from Fresno, CA. Sheesh! So frustrated.
So if I keep my original tickets for May 31st, I would need to cancel Hotel Cozumel and eventually get full refund. Problem is, on Expedia, there are 0 hotels available for May 31st. I wandered over to CheapCaribbean.com and see a smattering of available resorts for that date and may just cancel Hotel Cozumel and book at El Cozumeleno. I've stayed there before, it's nothing fancy and the food sucks but I don't recall if they have a dive shop affiliated with the resort. Any suggestions for a diver staying there for a week?