Cozumel Internet

Please register or login

Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.

Benefits of registering include

  • Ability to post and comment on topics and discussions.
  • A Free photo gallery to share your dive photos with the world.
  • You can make this box go away

Joining is quick and easy. Log in or Register now!

I'd glossed over the phone issues, and Christi is on target there.

We were able to get a Cablemas plan with "unlimited" (500 minutes per month) calls to the US and Canada before we had residency. The plan was in our name. The ability to do this without residency may have changed since then.

We've switched to Telmex. When we went to the office to do that in May they wanted a comprobante for proof of address but didn't ask either of us for proof of residency status, a CURP, or anything else. They did actually send someone out to our house to confirm the physical location before signing us up, though.

I do think T-Mobile is probably the best bet for people who want to use a US phone number without going bankrupt. My brother has it and it's seamless for him to use in Cozumel. We have Sprint which now treats calls and texts within the Canada/US/Mexico region the same - everything is a local call and whatever minutes or texts are included in ones plan are included while in Mexico. Data is a different thing, though, and after the first gigabyte is charged at a high rate. Verizon has a similar arrangement.

We use Telcel Amigo plans, so we haven't actually used Sprint on the island. We don't need to be able to receive calls on a US number, and the Amigo pay-as-you-go is cheap and meets our needs. For business use, a monthly plan might make more sense. When we first got our Telcel numbers, one had to supply a CURP (similar to a Social Security Number) even for an Amigo plan which meant our numbers were registered to the kid at the phone store. When we got some additional ones at the official customer service center that opened on the island the registration requirement had lapsed. My plan is certainly in my name and I keep getting offers to switch to a monthly plan, but I've never given Telcel my CURP.

TL:DR version: telecommunication in Mexico is possible but complicated and no one solution will predictably be best.
 
I just switched from Cablemas to Telmex at my house and I could not be happier with the internet.

Absolutely! Cablemas was super when we first got it, but Telmex has been MUCH better lately.

Went with Sky Sat TV and it is great too.

We still have Cablemas TV. I'd love to dump them entirely but haven't really looked into Sky much. We hardly watch TV at all, so we mostly have it for my Dad and guests, and Cablemas has a lot of English programming. That, and I don't really want to hang the dish off my house.

How is Sky on English-language programming?
 
Can you guys use satellite internet down there?
 
Can you guys use satellite internet down there?

Yes, but just as in the US it is fraught with complications. I hated satellite internet in the US.

Among many other issues, uplink speeds are terrible, and it becomes unusable during thunderstorms. Thunderstorms abound in the tropics.
 
Absolutely! Cablemas was super when we first got it, but Telmex has been MUCH better lately.



We still have Cablemas TV. I'd love to dump them entirely but haven't really looked into Sky much. We hardly watch TV at all, so we mostly have it for my Dad and guests, and Cablemas has a lot of English programming. That, and I don't really want to hang the dish off my house.

How is Sky on English-language programming?



SKY has about the same English language programming as Cablemas, but I have not done a direct comparison. So for me it is working great-- Telmex for internet, SKY for TV


Dave
 
until you are a legal Resident with temp or Permanent status from immigration, you won't be able to get a Telmex account in your name.

Are you sure that is true? Or is it new? I think we used the Telmex bill to get our PR cards.
 
Are you sure that is true? Or is it new? I think we used the Telmex bill to get our PR cards.

May not be required anymore per MStevens post above. It used to be required. So maybe that does make it easier and maybe why the market is so saturated now as well - I've had the same Telmex account for 15 years - have always had Telmex internet through every evolution of their packaging since 2001

I've also had the same Telcel (cell phone) account since 2001 and had to have a legal residency VISA (FM3 back then) to get an actual plan vs the amigo kit. I had a friend try to get a plan within the last year and could not because he was on a tourist VISA - I think the rules change depending on what day you go.

I added the Cablemas Internet a year or two ago when Telmex was having issues - but Telmex is once again the more reliable of the two.
 
May not be required anymore per MStevens post above. It used to be required. So maybe that does make it easier and maybe why the market is so saturated now as well - I've had the same Telmex account for 15 years - have always had Telmex internet through every evolution of their packaging since 2001

I've also had the same Telcel (cell phone) account since 2001 and had to have a legal residency VISA (FM3 back then) to get an actual plan vs the amigo kit. I had a friend try to get a plan within the last year and could not because he was on a tourist VISA - I think the rules change depending on what day you go.

I added the Cablemas Internet a year or two ago when Telmex was having issues - but Telmex is once again the more reliable of the two.


I have understood that you can't even get a "Plan Amigo" without registration (makes sense) and that legal residency is required. I have been a Mexican citizen for 11 years now so don't know for sure—except rules change here all the time!


Dave Dillehay

Aldora Divers
 
My old understanding of amigo is you just need to take your passport to Telcel on Juarez within so long of buying the phone unless you have a CURP to put in. (or someone's curp...... :eek:) I know mine worked for a while before it started asking for a CURP.

I bet the rules change by the day though! :rofl3:
 

Back
Top Bottom