Hello there. this is Julie from BOS and yes! while I was not allowed to pick you up at the port, and anyone who has been here knows that we are not allowed to pick anyone at the port, that perticular day I was asked to leave the taxi area. As far as your dive we were running late, and I didn't want you to miss out on your dive. Also the c-cards were a guaranteed that we would get our gear back, I also had an experience with your disposition, I called the taxi as soon as you told me, and in the rush I failed to give you back your cards, which you didn't request. I took your cards back to the port and asked the guard there to tender them to the ship. I am truly sorry for your expierence with us, specially me. I hope you asked the ship director as I told you in the email. I am truly sorry for your dissatisfaction with my company. warm regards Julie Minter