Maybe an outlier but thought I'd share my experience with the Square Grouper XL which is a $180 camera bag that double as a rinse tank. It's an upgrade from the padded cooler I was using - expensive but with lots of pockets and good looks I splurged... I use it for local shore diving. Fresh water diving in N Minnesota so it's lives a pretty easy life going from my house to car and back. I love the size, the pockets - it's fits my Sony A7c/Nauticam, Inon Z330s or Kraken Solar Flare minis perfectly.
Couple months ago the top bungee anchors started to unravel. Then a pocket shock cord pulled out. I reached out to Cinebags via email twice - gave them a couple weeks as they had an update in progress banner on the site. No response, so messaged them via Instagram, twice. No response. They did respond to my third email, sent me a return auth form to fill out, and offered one of their kit bags for my inconvenience.
Emailed three times over a month to inquire about the repair, my third message got a "I'll check on it" reply. Bag came back with the top bungee anchors repaired but the pocket shock cord still torn out and no kit bag.
I still like the bag but anticipate future off season sewing to keep it functional
Couple months ago the top bungee anchors started to unravel. Then a pocket shock cord pulled out. I reached out to Cinebags via email twice - gave them a couple weeks as they had an update in progress banner on the site. No response, so messaged them via Instagram, twice. No response. They did respond to my third email, sent me a return auth form to fill out, and offered one of their kit bags for my inconvenience.
Emailed three times over a month to inquire about the repair, my third message got a "I'll check on it" reply. Bag came back with the top bungee anchors repaired but the pocket shock cord still torn out and no kit bag.
I still like the bag but anticipate future off season sewing to keep it functional
