They only have steel 80's, which, first off, bugs me (I usually dive 95's or 104's). Their tanks are rusty and poorly maintained. I was rented one which had a leaky valve -- and when I returned it, one of the staff told me that I was expected to bring my regulator into the shop and test every tank before accepting it. I reminded him that they checked each tank for pressure immediately before handing them to me -- I figured they would have noticed a leak, just as I did. The staff member then told me that "this is a learning experience, and you'll get the hang of it eventually."
Being a rather experienced cave diver, I was a little pissed off. I've never had a company try so hard to tell me that it was MY fault that they rented me a tank with a leaky valve.
Needless to say, I left with a middle-finger salute, and now take all of my Monterey shore-diving business to Monterey Bay Dive Center, whose folks have always been over-the-top helpful to me.
- Warren