DeputyDan
Contributor
Can you fill me in Dan ? I've read a few negative things about the dive operation. Limited hours/ access to tanks/gear. Dive staff attitude. Have only read good things about the condo and house reef.
Best example is the dive orientation: Should take 1/2 hour tops. Every one in our group had been to Bonaire multiple times but even so, we basically got up and left the orientation after 1 and 1/2 hours. The guy was no where close to finishing.
The rooms are very nice but the staff are all on island time. The first time we stayed there - there was no one to pick us up at the airport (so we gave a self appointed cab driver $20) to take us to Den Laman. There was a note on the closed office door to my attention to call them when we arrived and they would come let us check in. They were supposed to have picked us up at the airport but didn't care to be bothered that particular day.
They had to call the person that was supposed to be at the rental car place to come and let us get a truck. In all fairness, that person was never told we were arriving even though I had e-mailed her boss the flight times, etc.
Part of our group was arriving later in the evening, so they gave us all the paper work and keys to that group's rooms, so that we could check them in. The staff were going home for the day. Just the way it is on the island.
Alot of unnecessary inconvenience and out $20 to boot!
So even though we enjoyed our stay there and would stay again - the accumulation of lots of little things can put a damper on the trip. Since we have been many times, it was really no big deal - all a normal day in the islands - but I can see where a new visitor could sour on the operation very quickly.