I hope you have an amazing time on the Blackbeard's Cruise.
Sadly, we did not get to even go. Last Friday, we had tornados shut down Olive Branch, MS (just south of Memphis, TN) and lost land phones, cell phones, internet and power. All kinds of flights were cancelled and delayed and with all communication being disrupted (you'd get a call to connect only to have it drop 3 minutes in), it was a nightmare to try and figure out how we could possibly make it to Freeport Bahamas in time to get on the boat by 3pm local time. We thought we had trip insurance via DAN and Dive Assure, but shame on us because we only had DIVE insurance.
Blackbeard's website plainly states "no refunds" but we thought they would be willing to let us reschedule. Their stance is that since there was obviously at least one telephone in Memphis somewhere that was working, they feel the best they can offer is to allow us to rebook on 7-day stand-by... that means, we can call them on any given Friday to find out if they have space available for the following Saturday. If they do, then we have those 7 days to make arrangements at work and home for an international trip.
We asked if we could simply be confirmed for bunks that are currently empty out in October, their slow season, and were told they would not even consider losing revenue by allowing us to take bunks other paying customers could have.
You know, it wasn't that they have the "no refund policy" or even the "stand by policy" but rather the condenscending and annoyed attitudes they had with me for even asking. they repeatedly brought up the fact that there HAD to be a telephone where we could have made a call (internet was the first thing to come back when power came back on, so i shot off an e-mail at 10am Saturday explaining our problem and Blackbeard's called us at 6:30pm Saturday nite when the phones came back on where we explained over the phone that the airlines offered us no alternative flights that could get us to Freeport in time to get on the boat Saturday by 3pm). When I finally lost patience and asked if we HAD found that magical phone and been able to call, would it have made a difference in whether we were allowed to confirm a date in October or not??
The answer was "no, I'm just saying there had to be a phone working somewhere."
:depressed:
I spent all week trying to nicely explain how we are not trying to rip them off and get something for nothing, and even asked if we could pay a 10% rebooking fee ($175) just for the peace of mind of having a firm date. They are unmoveable and actually quite spiteful which makes me wonder if we will ever call on any given Friday and find space is available.
I feel like I let everyone down. I know my dad is still going to be with me when I next dive, but I had just psyche'd myself up so much for this trip. Yesterday was Father's Day. I guess it's really just playing on my mind right now.