That exact same scenario has happened to Aldora over the last 20 years. Two of the four to do so are still in business, barely.
Dave Dillehay
Aldora Divers
Dave Dillehay
Aldora Divers
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My long-time stylist was an employee of the salon, not an independent. He and a few others left... not under good terms. The damn salon won't even tell anyone where they went. One of the stylists took emails and phone numbers and was contacting her clients and so the salon decided that now as policy, when any of their employees leave, if a client want to find them, they're on their own to do so.Don you are missing the point. The DMs, and the reservation people are simply employees of the company. Blue Angel develops and maintains the web page, pays for it and maintains the property. The mailing list is an asset of the business just like the physical propery. Taking that information without permission is no different than taking equipment belonging to the bususness and not returning it. A hairdresser usually rents a chair in a shop, she/he is self employed. Most likely the hairdresser had an agreement with the shop owner that would have allowed contact with only her/his clients should they move. I can't imagine that it was the same situation at BA.
From what I've read here, I don't see that anyone thinks this or any other thread is going to decide the outcome of the business, or are worrying about it. Forums are for discussion, and that's all I see going on here.What does a barber shop/hair salon have to do with anything.....
This is not anything SB members should be worrying about. If you like Blue Angle dive with them. If not dive with whom ever you choose.
The new shop will either make it, or it will fail. I seriously doubt a SB thread will decide the outcome. Unless you KNOW what occurred then you are speculating. Basing your decisions on speculation is a bit foolish.
I for one keep an open mind......
I will stay at Blue Angel but I have never been impressed with the dive op which I used on two occasions. But there are a Ton of dive Ops on Coz and I am sure there are politics beyond our understanding.
I will stay at Blue Angel but I have never been impressed with the dive op which I used on two occasions. But there are a Ton of dive Ops on Coz and I am sure there are politics beyond our understanding.
He stays at the hotel and dives with another Op.not quite sure what you mean by this. Are you saying that BA is doing the bare minimum to keep you coming back?
If I was unimpressed with a dive op, I would likely try a different one to see if it is better.
He stays at the hotel and dives with another Op.
Just to drag this further off topic but -
Let's say for instance you were going to buy an existing business, maybe a dive shop for example. It's a dive shop that has been in business for 20 years, has a solid reputation, and a ton of repeat business. They have a boat, a long term lease on there shop that will be transferred to you the new owner, tanks, equipment, a competent staff, computers, an established marketing campaign etc...
The business generates 2 million a year in sales, has 150,000 in fixed assets (compressors, boat, tables, chairs, BCDs, pick up truck etc...) after expenses and salaries it generates $150,000 in profits.
They want 3 million for the entire business, selling everything including the name. Just before you are going to meet them and sign the final paperwork they tell you, "By the way, just so you know, I'm not including in the assets you are buying our past customer list, we are taking all paper and computer records that contain our past customer information with us, we plan on opening another dive shop and we will be contacting all our past customers and basically try to make sure they follow us to our new business."
Now at that point would you renegotiate the selling price, back out or go through with it? If you'd walk away or renegotiate, then you understand that an established customer base of repeat business is an asset and worth a fixed amount of money. Without the customer base all you're doing is buying used equipment, a sign and a lease on a location, and the guaranteed fixed amount of income the business counted on year after year is now not part of the assets you're buying.
I'd think it would be fair to say anyone with any business experience would walk away from that transaction, which demonstrates how valuable a businesses customer base is and how valuable a businesses proprietary customer information is.
In the US I can't think of any circumstances where an employee would own his employers customer information.