Well after reading around a bit, and asking a few other folks from up this way that have visited Ambergris Caye, the final decision has been made. We're booking into the Sunbreeze and taking a package with Amigos del Mar.
We were offered a more economical package from Aqua Dives that would have seen us staying at Banana Beach, but there were just too many outstanding questions and so-so reviews out there that we just didn't feel confident enough to book with them. The reviews I read may indeed not paint the complete picture and the operator may have improved his services, but when booking from 3000 miles away one can only do so much research and In the final analysis; its all based on hearsay..
I know there are folks here who would disagree with some of the reviews that AD has out there, and the operation indeed may have improved, but with a lack of supporting feedback and given the few responses from the operator that I have read I simply will not take unwarranted chances; especially given the amount of money being laid out for this vacation.
To those folks, please do not take my decision as a slight against your opinions, or against AD, your input was greatly appreciated. Perhaps of a rep from AD is following these threads they might want to consider improving upon how they address the feedback they get. The responses to many of the reviews/posts I have read in which the reviewer/poster complained or assigned a low rating were all about blaming the customer or eluding to some vast liable conspiracy. There seemed to be common themes to the negative feedback and if combined show a consistency in the reason for some of the complaints. I also really didn’t like the management’s tone when replying, and could see an undercurrent of “blame the customer”, or “their out to get us”. This did not inspire enough of my confidence to award the booking.
I am not usually the type that feels it necessary to justify my decisions, especially when I’m the one paying out for the services, but given the vitriol on this and other boards surround the subject, I felt it best to do so this time.
Again thank you all for your input.