Backscatter::Jim
Registered
Target Start Date: Early October
About this position:
The Operations Manager is a top level position and oversees the daily operations of all departments and reports to the CEO and company owner. The ideal candidate will have management and sales experience in retail, wholesale, and web commerce. Backscatter is a business specializing in a lifestyle around water and imaging. We believe a candidate will thrive in this position if they share our company passions of diving and photography, thus experience in these areas is considered a plus.
Responsibilities and duties:
Supervise the daily operations of sales, service, web commerce, shipping, and purchasing
Define and provide positive reinforcement of staff goals
Create staff work schedules
Create and implement company policies
Contribute to sales and marketing strategies
Resolve customer service issues
Create and schedule staff training events
About Backscatter:
Established in 1994, Backscatter is the largest underwater imaging retailer in the world with locations on both the east and west coasts of the United States. Backscatter also functions as the US distributor for many top brands and manufacturers a custom line of underwater imaging products. Our in-house service centers function as official warranty repair centers for most major brands. We also support over 100 days of instructional events, classes, and photo safaris annually.
Our headquarters and main showroom are located on historic Cannery Row in Monterey, California only a few paces from the water. While our local traffic is brisk in both west and east locations, our primary business is servicing US and international web customers with expedited shipments and industry leading pre-sale and post-sale customer support.
Underwater imaging is a relatively costly endeavor and the large majority of our clients range from very serious hobbyists to professionals in the broadcast and film industries. With a customer base such as this, premium customer support is priority one at Backscatter both before and after a sale. All Backscatter employees are encouraged to make use of our large inventory of demo camera equipment to further their personal knowledge and excel in professional technical support.
For more about Backscatter please see our website.
How to apply for this position:
Please respond to jobs@backscatter.com with a cover letter detailing how your past experience relates to this position and attach a copy of your resume. Backscatter will review resumes for 7-10 days and then schedule phone interviews. The target hiring period is early October.
About this position:
The Operations Manager is a top level position and oversees the daily operations of all departments and reports to the CEO and company owner. The ideal candidate will have management and sales experience in retail, wholesale, and web commerce. Backscatter is a business specializing in a lifestyle around water and imaging. We believe a candidate will thrive in this position if they share our company passions of diving and photography, thus experience in these areas is considered a plus.
Responsibilities and duties:
Supervise the daily operations of sales, service, web commerce, shipping, and purchasing
Define and provide positive reinforcement of staff goals
Create staff work schedules
Create and implement company policies
Contribute to sales and marketing strategies
Resolve customer service issues
Create and schedule staff training events
About Backscatter:
Established in 1994, Backscatter is the largest underwater imaging retailer in the world with locations on both the east and west coasts of the United States. Backscatter also functions as the US distributor for many top brands and manufacturers a custom line of underwater imaging products. Our in-house service centers function as official warranty repair centers for most major brands. We also support over 100 days of instructional events, classes, and photo safaris annually.
Our headquarters and main showroom are located on historic Cannery Row in Monterey, California only a few paces from the water. While our local traffic is brisk in both west and east locations, our primary business is servicing US and international web customers with expedited shipments and industry leading pre-sale and post-sale customer support.
Underwater imaging is a relatively costly endeavor and the large majority of our clients range from very serious hobbyists to professionals in the broadcast and film industries. With a customer base such as this, premium customer support is priority one at Backscatter both before and after a sale. All Backscatter employees are encouraged to make use of our large inventory of demo camera equipment to further their personal knowledge and excel in professional technical support.
For more about Backscatter please see our website.
How to apply for this position:
Please respond to jobs@backscatter.com with a cover letter detailing how your past experience relates to this position and attach a copy of your resume. Backscatter will review resumes for 7-10 days and then schedule phone interviews. The target hiring period is early October.
