mike_s
Contributor
I just read on another post about the warranty. Is it true that you only get free parts everyother year? So that means in two years i pay for 2 labor charges and 1 parts charge while the other year is free? If thats correct then why from a dealer just to get a warranty. i could go online and save a couple of hundred dollars.
You only get "free parts" every other year with the Aqualung warranty.
But you have to get it serviced every year to keep the warranty active.
But they consider the year that you don't get parts as an "inspection service" (no parts replaced) and the year that you get parts as a "rebuild service".
If your reg needs parts replaced during "an inspection year", that comes out of your pocket (unless the LDS will cover it keeping customers happy, etc).
You have to pay the labor every year regardless for the services to keep it in warranty.
One more thing to note.... not all Aqualung dealers are required to offer the "free parts for life" program. some choose not to participate. Find out whether your dealer does before you put down your $$$.
Yes you can buy the same exact reg online for several hundred less. (the difference will definately pay for the cost of a parts kit for a year or two. )
Here is the link to Aqualung's policy on "Free parts for Life" and it's requirements.
http://www.aqualung.com/ca/en/content/view/179/259/
Free Parts For Life
The Free Parts For Life Agreement is a three party agreement that involves responsibilities of the original owner, the authorized Aqua Lung Dealer and Aqua Lung. If all of the terms of the agreement are met, the original owner will receive free standard regulator overhaul parts every other year for the life of the regulator.
In order to maintain the Free Parts for Life Agreement the following terms must be met:
· The Aqua Lung or Apeks regulator must have been purchased from an Authorized Aqua Lung America Dealer
· The Free Parts for Life Agreement is only available to the original owner
· The regulator must be inspected by a participating Authorized Aqua Lung Service facility every year.
· The regulator must be overhauled by a participating Authorized Aqua Lung Service facility every other year *
· You must make sure the Dealer records both inspections and overhaul service in the “Annual Service and Inspection Record” located in the back of your regulator owner’s manual.
If the regulator is subjected to less than 50 dives per year* it is permissible to overhaul it every other year with an inspection procedure being performed on the “off” years. For example:
Year #1 Inspection
Year #2 Overhaul
Year #3 Inspection
Year #4 Overhaul
and so on.
· if the regulator is subjected to more than 50 dives per year it will require overhaul service every year. In this case you will only have to pay for parts every other year as documented by the Annual Service and Inspection record in the back of your Aqua Lung regulator owner’s manual.
Conditions:
· In order to get free standard overhaul parts on the Free Parts for Life program you will be required to provide proof of purchase from an Authorized U.S. Aqua Lung Dealer and the “Annual Service and Inspection Record” located in the back of your regulator owner’s manual documenting all inspections and overhauls have been completed as per the agreement.
· This program is limited to participating Authorized Aqua Lung America Retailers. Aqua Lung retailers are not required to participate in this program. Please inquire with the Aqua Lung retailer if they participate in the Aqua Lung Free Parts for Life program prior to bringing your regulator in for overhaul servicing.
· The Free Parts for Life agreement does not cover any labor fees incurred during either inspection or overhaul service.
· The Free Parts for Life agreement is limited to standard overhaul replacement parts as defined by Aqua Lung. During the course of a normal overhaul service additional part replacement may be necessary that are not covered under the Free parts for Life agreement.
· The Free parts for Life Agreement does not cover any parts that need replacement due to lack of basic or annual maintenance, damage caused by misuse, accident, or neglect.
REGULATOR INSPECTION
An inspection from an Authorized Aqua Lung Service facility involves detailed testing of several performance parameters, and visual inspection for any excessive wear, or conditions that may affect the performance of the regulator. An inspection requires substantially less labor than a complete overhaul and is generally quite a bit less expensive than a complete overhaul. A complete inspection is also generally performed prior to performing a complete overhaul. Under the Free Parts for Life agreement, an inspection is required every year while regulator overhaul is only required every other year.
REGULATOR OVERHAUL
A Regulator overhaul from an Authorized Aqua Lung Service facility involves the same detailed inspection as is performed annually to identify any potential areas that may need special attention. In addition, a complete overhaul includes complete disassembly of the first and second stage, thorough cleaning, and replacement of all standard overhaul parts.