bclark0015
Registered
4 dives on a brand new mares puck 3 and battery light flashing, backlight doesn't work, and now it is frozen in pc mode.
Anyone else unhappy with mares puck?
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This was my wife's first computer and I think she only used it for 20-25 dived. She uses a cobalt now and loves it.
OP
bclark0015
Registered
It's been in pc mode for over an hour now. I've tried every last combination of button presses and or pressing holds and nothing will work.
After this experience, my support of mares is starting to dwindle.
After this experience, my support of mares is starting to dwindle.
GJC
Contributor
Try a new battery. Easy to change yourself and you can get them everywhere.
My first Puck battery lasted a year. My son's lasted 2 dives. His was on sale and I think it was on the shelf a long time.
We'll see how long battery number 2 lasts.
My first Puck battery lasted a year. My son's lasted 2 dives. His was on sale and I think it was on the shelf a long time.
We'll see how long battery number 2 lasts.
My biggest complaint is the back light, it only lasts a few seconds. My next complaint would be the alarms, when wearing a hood I can't hear it and with no visual alarms I've gone into deco. Its
gotten me through 90+ dives so it does what its supposed to do. Over all I'm happy with it if that makes any sense. For the value vs price of the computer you cant beat it. I'm currently looking at new computers now that have a visual alarm as well as an aduitable.
Sent from my SM-N910P using Tapatalk
gotten me through 90+ dives so it does what its supposed to do. Over all I'm happy with it if that makes any sense. For the value vs price of the computer you cant beat it. I'm currently looking at new computers now that have a visual alarm as well as an aduitable.
Sent from my SM-N910P using Tapatalk
editmojo
Contributor
6 years and 80+ dives on my wrist puck. On it's second battery. My experience is Mares support is very responsive. Give them a shout.
Seymour Fisch
Contributor
I've been perfectly happy with mine -- for less than $200 from LeisurePro and my being a new diver, it's been great. However, I had a somewhat similar experience to yours.
After maybe 10 dives and less than a year of ownership, I started getting the low battery warning. I over-thought things and guessed it was because I had the date set totally wrong or something, and then the low battery warning went away by itself, but then I had a dive where it refused to go into dive mode, and the low battery warning came back.
I had a trip coming up fast, and the local Mares service center was temporarily closed, so I figured I'd just try a new battery. Easy do-it-yourself replacement, and it's been fine since (10-15 more dives).
If you're still under warranty, definitely give Mares a shout and see what they can do for you. If not, try replacing the battery and see if everything works fine again.
BTW, given that the Puck is a pretty old computer, but LeisurePro was still selling them super cheap when I bought mine, I'm wondering if they were selling a pile of old stock whose batteries were already getting a bit tired. Anyone else with really short life on the initial batteries of their brand new Puck?
After maybe 10 dives and less than a year of ownership, I started getting the low battery warning. I over-thought things and guessed it was because I had the date set totally wrong or something, and then the low battery warning went away by itself, but then I had a dive where it refused to go into dive mode, and the low battery warning came back.
I had a trip coming up fast, and the local Mares service center was temporarily closed, so I figured I'd just try a new battery. Easy do-it-yourself replacement, and it's been fine since (10-15 more dives).
If you're still under warranty, definitely give Mares a shout and see what they can do for you. If not, try replacing the battery and see if everything works fine again.
BTW, given that the Puck is a pretty old computer, but LeisurePro was still selling them super cheap when I bought mine, I'm wondering if they were selling a pile of old stock whose batteries were already getting a bit tired. Anyone else with really short life on the initial batteries of their brand new Puck?
Kharon
Contributor
My first computer was an Oceanic. When it arrived I found it wouldn't stay on or get through the startup. I changed the battery and all was fine. I think some computers that don't use rechargable batteries get shipped with dead or near dead batteries. Not particularly related to Mares. And +1 on their customer service.
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