outofofficebrb
HARRO HUNNAYYY
I generally prefer Garuda over Batik/Lion Air and even more so over Sriwijaya and NAM. I’ve flown Batik and Garuda to Sorong via Jakarta without issue. I would also consider Singapore but I would pick based on flight times and prices that were more ideal for you to fly to from where you are. I usually buy a RT or multi city ticket but the two times I’ve done it it was better through Jakarta for me.
I do like Garuda has 20kg free plus 23kg in scuba allowance free. Batik has 20kg free and I just buy extra prepaid baggage (10kg).
I go to Indo 2X a year for an extended period of time. I’ve been in Indo for the last month and Garuda has been totally screwing with flights for many people that I have met or with friends (14) I’ve been with on various legs of this trip. Some have had shared flights with me and some have not. That doesn’t include the strangers I met in Ambon diving with me and the 8 other people not in our group in the first liveaboard we were on. Our full charter was also affected. Granted it isn’t to Sorong, but Batik has been more reliable and on time for me the last 30 days. I’ve been taking Batik more often now. This is purely anecdotal. People flying to various parts of Indo direct or even out of the country on a through-ticket, multiple airports included. They even had the audacity to cancel a flight and try to re-book many of us on NAM then realized a ton of people were canceling then reinstated the flight. In the ridiculous amount of time it took to try to get a 100% refund which they offered if flight times didn’t work, they reinstated the original flight back then tried to tell me the flight time is the same as my original and they wanted to charge a 25% penalty for cancelling and refunding. They were also giving little (2-3 days) to no notice on these flight changes.
With that said, Garuda historically has been a better airline as far as customer service and on time performance, communication, and flights in general. Perhaps this is just an anomaly.
I do like Garuda has 20kg free plus 23kg in scuba allowance free. Batik has 20kg free and I just buy extra prepaid baggage (10kg).
I go to Indo 2X a year for an extended period of time. I’ve been in Indo for the last month and Garuda has been totally screwing with flights for many people that I have met or with friends (14) I’ve been with on various legs of this trip. Some have had shared flights with me and some have not. That doesn’t include the strangers I met in Ambon diving with me and the 8 other people not in our group in the first liveaboard we were on. Our full charter was also affected. Granted it isn’t to Sorong, but Batik has been more reliable and on time for me the last 30 days. I’ve been taking Batik more often now. This is purely anecdotal. People flying to various parts of Indo direct or even out of the country on a through-ticket, multiple airports included. They even had the audacity to cancel a flight and try to re-book many of us on NAM then realized a ton of people were canceling then reinstated the flight. In the ridiculous amount of time it took to try to get a 100% refund which they offered if flight times didn’t work, they reinstated the original flight back then tried to tell me the flight time is the same as my original and they wanted to charge a 25% penalty for cancelling and refunding. They were also giving little (2-3 days) to no notice on these flight changes.
With that said, Garuda historically has been a better airline as far as customer service and on time performance, communication, and flights in general. Perhaps this is just an anomaly.
