My spouse, new to the sport, purchased a computer (Veo 100 NX SWIV Combo) which she very quickly discovered she was not happy with.
She contacted you and at that time learned it was up to the individual dealers to decide if they wanted to participate in the 30 day Satisfaction Guarantee.
The LDS said they would have to contact you and each time she asked, she got, "I'm still waiting to hear something from Oceanic." Well, as you can imagine, the 30 days came and went and now everything is a moot point.
She contacted you and at that time learned it was up to the individual dealers to decide if they wanted to participate in the 30 day Satisfaction Guarantee.
The LDS said they would have to contact you and each time she asked, she got, "I'm still waiting to hear something from Oceanic." Well, as you can imagine, the 30 days came and went and now everything is a moot point.