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Worth a repeat..
(They love it when we just LISTEN, don't they?)
translate: SHUT UP!!!!! We don't want your advice, your problem solving skills, or anything else. Just listen.
its like you were talking to my soul.Thread was updated, so it came across my feed.
@Scuba_Jenny -
It took me YEARS to realize that my wife very often doesn't want me to "solve the problem", she just wants me to listen to her. I still fail.
I'm wired to collect data, evaluate parameters, determine requirements, and either do or engage someone else to do. I'm totally task oriented.
She'll be explaining the situation, and I'm sitting there doing my best to listen, and mentally going "come on, cut to the chase - what do we need to do here?". And what she needs me to do is listen.
Fail, not every time, but way too many.