Brand new Backscatter HF-1 flooded

[Nemrod]

I'd send Backscatter an email right away telling them about the incident and as them about how to proceed.

Yes, in particular describing how the O-rings are of different sizes. Could be wrong as usual but I suspect shipping different size or incorrect size O-rings with the strobes could be the root cause of several HF-1 floods I have read of.

 

[Robert Rommel]

So, six dives into use and it's flooded, has anyone else had this issue? I hear the battery compartment is sealed, but don't have easy access to a manual and barely have service here in Curacao.

I imagine the batteries need to be replaced, but if the battery compartment is sealed, what is the recommended method of cleaning it?

For $1,000 I wouldn't expect a strobe light to fail so easily either. The o-rings are new, look new, have no knocks, scratches, or defects in them, and it was completely screwed on, so I'm absolutely confused and likely not able to have two lights here in Curacao as it seems no one sells anything beyond basic SCUBA equipment here.

Any advice is appreciated, delayed response from me is to be expected, cellular and Internet here is the pits. Thanks in advance.

I am in Curacao for the next 2 weeks with 2 HF1 and extra batteries. If you'd like to work something out, feel free to contact me or send a PM.