I was setting up my new Xen a couple of nights ago, and it made me want to punch the nearest Canadian. (Fortunately for me, I know some, but fortunately for them, they weren't handy.)
In the end, I got it done, and in retrospect, half of my frustration was just getting used to the tapping interface, and honestly, I look forward to diving with it, but guys: you need to keep your documentation updated so that it's consistent with the firmware, and consistent with your website (or else do some redirects so that the old links still work but go to the new page). Since the documentation isn't printed anyway, there's no excuse for it being inaccurate.
And jeez, why do I have to enter a PIN to activate it anyway? What is this, a credit card?
In the end, I got it done, and in retrospect, half of my frustration was just getting used to the tapping interface, and honestly, I look forward to diving with it, but guys: you need to keep your documentation updated so that it's consistent with the firmware, and consistent with your website (or else do some redirects so that the old links still work but go to the new page). Since the documentation isn't printed anyway, there's no excuse for it being inaccurate.
And jeez, why do I have to enter a PIN to activate it anyway? What is this, a credit card?