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I had issues with my gear after taking to LDS for service so now just do it myself - I know the guy (me) doing the work, so if it's bad, I know who to blame and response is instant. My current LDS, I trust the maintenance guy but since my gear is old (mk10 and g200b), getting official parts kits is hard for him, so just easier to do it all myself. Hopefully you find a place you can really trust! - it's kind of important.All my regs get serviced on my work table by me.