Warranty?

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From our Manual...

Warranty

The Genesis DPV and battery charger have a 1 year limited warranty on all materials and workmanship provided by Nellis Engineering Inc, when used for their intended purposes under normal conditions, with the following exceptions.

1. The batteries have a one year warranty on materials and workmanship. The battery warranty does not
cover abuse, neglect or operator error.

2. Damage from flooding of the DPV due the failure of o-ring(s) that are serviceable by the
owner or from damage to the DPV structure, is not covered under this warranty. All DPVs
pass an extensive pressure and vacuum leak test before shipping to ensure they are leak
free when delivered from the factory.

3. The battery charger is not covered for water damage.

4. Structural or cosmetic damage from abuse or corrosion is not covered.

5. Damage from modification, or attempted modification is not covered.

6. Damage from servicing by unauthorized individuals is not covered.

7. Nellis Engineering, Inc. will not be liable for any loss, damages or expenses, to include
incidental, special, consequential or collateral damages, arising directly or indirectly
from the sale or use of the equipment.

THIS WRITTEN WARRANTY IS THE SOLE WARRANTY AND SUPERSEDES ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING WARRANTY OF FITNESS OR MERCHANTABILITY, TO THE EXTENT PERMITTED BY APPLICABLE LAW. SHOULD AN IMPLIED WARRANTY BE REQUIRED BY LAW, IT IS LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY.

To receive warranty repair, contact the factory for an RMA number prior to returning any equipment for repair. All shipping charges to and from the factory are the responsibility of the equipment owner
 
Thank you.

What is the suggested battery maintenance? That is, what are the suggested steps to keep the battery at its peak performance?

What services, items are included with a scooter purchase?

I don't see a handle for the nose section, is there one? How do you hook up to the nose if you need to tow the scooter?

I see a $600 gadget that tells you the battery capacity during the dive. Say, if one won't use it, are there ways to tell that the scooter battery is about to quit?

Is it easy to go from fresh water to salt, ballast wise? Does scooter truly become neutral?

It is claimed that one does not need to open a scooter to charge it. Does one ever need to open it??? Will the seals fail if the DPV keeps being closed for years upon years?

When you close a scooter, is there an easy way to presume that it is locked well and won't flood?

Are there yearly maintenance kits or a need for them?

Are there any firmware that needs updating?

I noticed that on the scooter the harness is connected in a "vertical" fashion. Is there an option to ask for a horizontal?

Do housing covers come in different colors than black?

PS: Can you link a full manual?

PPS: Are there any features that will be added in 2018?
 
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Charge it, dive it, put a partial charge on it if you run it until it battery cutoff or reaching the reduced power mode in the last 5-10% of the battery. Other wise, don't bother charging it until your next dive. If storing for a couple months or more, charge batteries to approximately 30 volts and disconnect from tail.

Spares are an extra set of o-rings for body and test port, spare locking strips, spare rubber band for keeping debris and mud out of o-ring joint area and spare tow point to change from vertical to horizontal tow cord configuration.

There is a webbing handle on the nose in almost all the pictures that can pull forward over the front for towing. You can either clip a double ender on or install a permanent boltsnap on.

The Genesis goes into a reduced power mode when the battery capacity drops to approximately the last 5-10%. Limits power to 300 watts which is about 40lbs of thrust and still higher than normal cruise power.

Going from fresh to sea water requires re-trimming the weight inside. Most people doing this frequently have one set of weights for each and just swap them out.

If properly cleaned, greased and assembled, the Genesis can stay closed for years. Inspect the seals for damage (replace if damaged), clean sealing surfaces, grease and close it up. There is a test port plug on the nose for pressure testing if needed. -4 o-ring boss, same as high pressure port on 1st stage reg.

No annual maintenance is required, just rinse well after use in seawater and slide the rubber band away from the body/tail connection to allow the area to drain.

No firmware updates.

No, we use a true mill spec hard anodize, color options are black or a grayish/baby poop brown. Anyone offering other colors are not using a full .002" thick hard anodize.

PM me your email and I'll forward a manual

No changes are in the works for 2018, except the SW, which is getting an even bigger motor and more nozzle inlet clearance.
 

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