Undersea Breathing Systems don't buy

[Capt Gary]

So has anyone else had problems with Bill Delp and Undersea Breathing Systems in Lake Worth, FL.

Mr. Delp came August of 2004 to get the membrane off my system which never worked to begin with. Bill Delp has to this day not returned or fixed the membrane. Out of the 60 plus calls to his office over the last two years has only returned 4 phone calls and made a bunch of empty promise on what he would do to replace the membrane.

Has anyone else had any issues with them? I'd love to hear how your have resolved problems as Mr. Delp refuses to respond to me.

Regards,

 

[MB]

Sad to say that this is not the first post of this nature on SB. A few threads have had to be moderated when they turned into simple name calling. A rule of thumb, which you probably already know since you are a business person yourself. Its fair game to post about good and poor service on SB, but please keep the TOS in mind.

 

[Capt Gary]

I understand that these types of threads are not good for ones business as I have been on the receiving end of such a thread, that was not deserved but I did respond to clear up any misunderstandings. I thought long and hard before I decided to post here. If you knew me you'd know I'm not a man that is frustrated easily, but in this case I am.

My repeated attempts to contact Mr. Delp and his lack of response should be of importance to a prospective customer and the public has the right to know. We are filling with the BBB today and have contacted a lawyer to get some response, but my post here was an attempt to see if anyone else in the dive community has had the same dealings as I and if so then please contact me.

Good Diving,

Thanks for the post.
Good Diving,