@O-ring
Just an update from us on our trip. It took forever, but we were able to finally get a couple of vouchers for re-booking purposes, phew. I went back and forth for weeks with Liveaboard.com and all they could keep telling me is we haven't heard from the operator yet, haven't heard back, etc. I decided to cut to the chase and call Aggressor directly. I talked to a lady there, Erin (who was fantastic), and within 48 HRs I had vouchers for Debbie and I after putting in an email why it is difficult for us to travel right now along with our concerns (largely getting the Covid test/results within 5 days...highly skeptical of pulling that off here in Florida).
We did have our bookings during a 25% travel the world week. The vouchers say they are eligible for a 7 night free stay through Aug 8th 2021 with deluxe accommodations (what we booked). I have an inquiry in with Aggressor to ask a couple of questions, namely, can we book any week for the same price even regular priced trips and also can our voucher dollar value be applied to another location that may not be as strict next year as Turks and Caicos (if things do not improve, but am hopeful).
If possible, I will just book directly through Aggressor from now on. That was a load of BS having to deal with Liveaboard.com. Their customer focus was terrible in my opinion for trying to organize a trip of this magnitude/cost. I would have expected better.
Good luck to all and safe travels!!