Sometimes where there's smoke, there's fire.. Not always, but sometimes.
I had someone try to talk me into taking his friend who had zero diving experience (not even a Try Scuba/DSD experience) out for a dive in Puget Sound.
Now tell me under what conditions is that a good idea? Same conditions for renting equipment for an uncertified diver, agreed?
Now if I have the facts wrong, I'll gladly recant my comment here, but if a dive center does something like this, doesn't it make you wonder what else they might be doing? Then there's this internal memo.
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Just what is the purpose of an agency?