1) The seat has two useable sides and can be flipped.
2) When new, the brass orifices used in the 108 and 109 are sharp enough to damage the seat, so it's a good idea to depress the purge button to lift the seat off the orifice when making adjustments to the orifice depth.
3) The 108, unlike the 109, is a dual adjustment second stage. The orifice position can be adjusted to increase/decrease spring pressure (assuming you leave adequate slack in the lever), but the nut on the outside of the lever and stem needs to be moved out/in to first create the required slack and then re-set the lever height once the spring pressure is set.
4) Generally speaking, cranking the orifice all the way down will increase spring pressure, but it will also lower the lever to the point where the valve will lack adequate working range and will deliver inadequate gas.
5) You can achieve the same level of dysfunction by screwing the lever adjustment nut out to increase spring pressure slightly, but then you'll have a loose, sloppy lever.
6) Assuming new seats are the same size as old seats, replacing the seat and making a minor adjustment to the orifice will usually work, so there are probably techs out there that have never developed a feel for how a two adjustment reg works with a seat of different height.
That could be the problem here if the Scubapro seat was replaced with a generic seat that was slightly thicker, and then not properly re-adjusted to accommodate the higher seat height on the stem.
7) The small o-ring around the adjustable orifice is a smaller than normal size on older 108s and 109s and is often ignored at annual service. I've had regs come in with the older red o-rings that have not been used in at least a decade (and only had a 5 year shelf life). They get dry and crispy and then will leak totally independent of the valve itself.
8) The orifice itself can be nicked on the knife edge and if it can't be touched up, it will need to be replaced. You should be able to feel any nick on the end of your finger nail, even if you can't see it.