Chuxter
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Any one know any thing about this shop? It is located at our condo and I know nothing about them.
Solo Buceo Cancun
- Thread starter Chuxter
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Spratman
Contributor
I'd give a call to Ben at Scorpio Divers. I dive with him whenever I'm at any of the Royals. PM'ing his phone number.
Tried booking a dive with them in Nov 2008 and the dive was cancelled due to the port being closed. They did not inform me of that until after I had waited in front of the hotel an hour and a half past the time they were to pick me up in front of the hotel.
I got the run around for two more days trying to get a refund. They tried to say I had canceled the dive because I did not reschedule with them. They did not want to give me a refund because they said there was one other day I could have gone but did not book with them on that day. I finally told them I would contact the credit card company and complain, and The Royal Mayan Resort to file a complaint. That pushed them over to see it my way.
I went to another operator for the remainder of my vacation.
Be vary wary of them.
I got the run around for two more days trying to get a refund. They tried to say I had canceled the dive because I did not reschedule with them. They did not want to give me a refund because they said there was one other day I could have gone but did not book with them on that day. I finally told them I would contact the credit card company and complain, and The Royal Mayan Resort to file a complaint. That pushed them over to see it my way.
I went to another operator for the remainder of my vacation.
Be vary wary of them.
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