Shearwater cloud + Perdix AI not working anymore (Android)

[Ean86]

Hi All,
This is Mark from Shearwater Research.

We are aware of a number of bugs in the latest version of Shearwater Cloud.
These include:
- AI information not being present on new dives
- Sac Rate being incorrect on other dives
- An inability to download dives if you have an exact multiple of 48 dives ¯\_(ツ)_/¯
- Time being incorrect on downloaded dives

We did quite a large number of under-the-hood changes in the latest version of Shearwater Cloud that has added some new features, and increased overall reliability of the platform. Unfortunately this also resulted in the above issues.

Fortunately we have identified the cause of each of these issues and we will be releasing a new version of Shearwater Cloud for all platforms early next week. It should fix all the above issues.

I appreciate the feedback. If you have any questions or other issues that seem to be cropping up, please shoot me an email at techsupport@shearwater.com

Regards,

Mark Lee
Software Engineer

Shearwater Research Inc.

Any update yet? Going for some dives later today and was hoping to be able to log everything in shearwater cloud.

 

[Shearwater]

We loaded a new update last night. You can get it here: Shearwater Cloud - Shearwater Research

Cheers

 

[MARK1992]

Sorry to hijack, but I didn't see a need to create a new thread.

I've been getting similar errors with Perdix AI and the Android app. Errors connecting to device, errors downloading dives etc (I should have taken note of the error codes!).

Also, the Shearwater Desktop programme just gives me a black window.

Any thoughts?