Sorry for the delay in responding - first the diving was off the charts!! best we have ever had!!! my wife and I and the other couple we were with did 18 dives each and it was spectacular! She was a little concerned at first with "drift diving" but that was gone after the first dive, we used the on site operator "dive planacar (sp?) and they were fantastic - looked after all of our gear everyday, rinsed, dry and humped it to the boat and back everyday ( and yes we paid extra for this but it was well worth it!). When i say the hotel was no screaming hell! let me explain - we were in the VIP section and the room with ocean view and the room was fine 3rd floor, large, nice bathroom, big tub, questionable AC?? but all in all pretty damn good!. Good pool and great bartenders! Nice to get some food service on the beach.
Concierge in the VIP section (Mariana) was incredible and did everything within her abilities to make our vacation special .
The bad - poor ocean access
small beach
limited seating on the beach
weak pour on the drinks unless your are very specific
sewage stink quite strong on the East side of the VIP section between the 2 resorts and very often during the late day and early evening almost unbearable.
bad food! - no further explanation required just bad food
Terribly long waits for bad food!
Time share seminar = whatever you do DO NOT do the time share seminar - I have never been more insulting, pressured, and demeaned and accused of being a "cheap Canadian" in my life! even after the management stated to me directly that this Secrets Resort was not up to the standards of other Secrets Resorts in Mexico
Would I go back - absolutely! but not to Secrets Aura but definitely to Cozumel for the amazing diving!