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Sealife DC800 Housing Issues at Depth

Discussion in 'SeaLife' started by yowie, May 23, 2010.

  1. yowie

    yowie Registered

    # of Dives: 50 - 99
    Location: Newborough
    31
    0
    Hi
    I was wondering if anyone could give some advise. I have a Sealife DC800 Camera which has been fine until we tried to use it at depths greater than 40m 120ft. Once we get to 40m the shutter jams and when we get to about 50m 150ft the case is that bad the rear buttons make contact without pressing them. Is this a design problem or just a faulty housing, i don't want to buy a new housing to find it just dose the same thing at 50m 150ft. It has made our trip to Truk Lagoon very frustrating (no Pics ).

    Regards
    Phil
     
  2. SeaLife Joe

    SeaLife Joe Dive Equipment Manufacturer

    301
    2
    Hello Phil,

    Where are you located? I would suggest that you send in the housing for replacement/repair. The service techs would need both the housing and the camera for testing purposes. Then can then evaluate what is the problem and correct or replace.

    Joe
     
  3. dvr66gr

    dvr66gr Guest

    5
    0
    Same problem, send housing back, replaced without question but again I had problem
    with the new. I found what causes the problem, its bad construction in the interior of
    the housing. Unfortunately is not suitable for depths under 35-40m
     
  4. yowie

    yowie Registered

    # of Dives: 50 - 99
    Location: Newborough
    31
    0
    Thanks for the reply Joe we live in Country Victoria Australia..
    Phil
     
  5. sucnip

    sucnip Divemaster

    # of Dives: 500 - 999
    Location: Sydney, Australia
    62
    4
  6. yowie

    yowie Registered

    # of Dives: 50 - 99
    Location: Newborough
    31
    0
  7. yowie

    yowie Registered

    # of Dives: 50 - 99
    Location: Newborough
    31
    0
    I rang eScuba and was very disappointed with the response i got... Sealife in the USA were much more helpful and sent me a new housing. But again it failed at about 50m we were very disappointed.
    Phil
     
  8. SeaLife Joe

    SeaLife Joe Dive Equipment Manufacturer

    301
    2
    Phil can you PM me with regards to the response you were given. i want to help you out and get this resolved for you.

    Thanks
    Joe
     
  9. yowie

    yowie Registered

    # of Dives: 50 - 99
    Location: Newborough
    31
    0
    Sealife Joe

    Did you get the PM i sent you explaining what happened?
    As i had not received a reply i thought you might not have.
    You can contact me if you wish via email yowsier@hotmail.com

    Phil
     
  10. yowie

    yowie Registered

    # of Dives: 50 - 99
    Location: Newborough
    31
    0
    Still haven't heard from Sea-Life Australia or Joe after PM.

    Bewildered
    Phil
     

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