We will pick-up at any resort/pier from downtown south EXCEPT the Iberostar. This is the only resort that is actually charging the op directly. It doesn't make sense for us to pay the monthly fee as we get very, very few people staying there.
I am always up front with my divers who are staying at one of the resorts who have begun charging the pier fees that these are charged by the hotel, not by us - so we do not cover them. We simply can't - otherwise, we would have to raise prices across the board to cover the pier fees. I am up front about these pier fees, but I do not discourage people not to stay at these properties because of the pier fees (except Iberostar)- I simply give them the option to make an informed choice.
I agree that piers cost money to maintain, but this is an amenity that should be offered to guests of the hotel. I've covered this before, but raise the room rates a couple of dollars a night and the pier fees are covered! To make the dive ops, especially the smaller ones that use the piers infrequently pay to pick up hotel guests that have CHOSEN to dive with outside operators is wrong.
As far as charging "the competition" to use the piers as someone mentioned - the dive ops onsite at the hotels are not part of the hotels - they simply rent space and many onsite ops of the various hotels have changed frequently over the past few years. It is the hotels charging, not the onsite dive ops.
---------- Post added July 21st, 2013 at 10:30 AM ----------
Yes we do - but this is still a different situation than a hotel charging for their guests to use what should be an ammenity of any hotel located on the water.