Question for anyone with Ikelite tray and grips

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Aggie Diver

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Scuba Instructor
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Plano, TX
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I just purchased a new Ike dual grip tray... to me it looks like one of the grips has a slight inward cant to it.

Should these be perfectly vertical? Thanks
 
They should be perfectly vertical. Yours must have bent during shipping or a screw is cockeyed.
 
I just purchased a new Ike dual grip tray... to me it looks like one of the grips has a slight inward cant to it.

Should these be perfectly vertical? Thanks

If the retailer or LDS where you bought it will not jump on getting it fixed, Ikelite will. Their customer service is excellent. Esp. when you have a receipt showing that it's brand new.

The retailer should have noticed the problem before it came to you.
 

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