Props to Princeton Tec for great service!

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1KWIK_69

1KWIK_69

Contributor
Messages
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Location
Still stuck in KC
# of dives
2500 - 4999
I found a problem with my two year old Princeton Tec dive light when re-packing my dive bag for an up coming trip. The arm for the switch inside the light had broken. A quick call to Princeton Tec took care of everything. They're sending me a new switch kit in the mail in time for our vaction, at no charge!

You always have to love great customer service after the sale. ;)
 
+1 on the great service. I had the same problem and they offered to send me a switch kit or have me send them the light to have the switch replaced. Switch kit came in the mail two days after my phone call!
 
Ya they are amazing for their word about warranty! The lock switch broke on my older model Tech11 rechargeable. I told them I did not have my receipt for it. They said no worries take it to the nearest dealer for a fix. I did, they sent a new light with the new LED bulbs that is even better. WOW too cool. Only thing is the rechargeable battery is useless for the new light. the battery is for sale now. kev
 
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https://www.shearwater.com/products/teric/

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