M-Cameron
Contributor
As a default when you certify someone through SSI a physical card is not printed. The instructor needs to select the option to print the card (and the dive shop is billed). If the dive shop chooses to charge for the card or not, or what they choose to charge, that is up to them. SSI will mail the card to either the shop or the diver. If you don't have a card, its the shop you need to go back to and they can order one.
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My local SSI shop printed all my cert cards on the spot.