CuzzA
Wetwork for Hire
I had them replace my battery once. They provided a shipping label and it was back to me within a week. New battery, cleaned up, new o rings and another case. I suggest bringing a waterproof battery bank along if you plan on more than two dive. The capacity just isn't there for the old version.Question for Paralenz owners: is the internal battery ever a problem? My GoPro must get accidentally switched on in my gear bag, because even though I put in a fresh battery after every use, half the time I pull it out, it's dead. One battery also doesn't last through a full day on a 3-tank boat, so I always bring spares. It occurs to me I couldn't do that with a Paralenz.
Customer service is solid if you use their Facebook support group and website ticket system. I like the camera but the color correction still isn't quite there either, again, at least not on the old version. It's better than GoPro, but still requires some post edit color adjusting. Mostly contrast and a little white balance.
Here's an example. My video editing software on this video was having a little trouble so the color kept flashing from pre to post edit and I lost patience to fix it. Gives a good idea of what I'm talking about in terms of could be better.
The new camera may be better.