Oceanic prodigy repair or replace

[parrotman]

I have an Oceanic Prodigy, it is about 4 years old. This is a replacement that was sent to me by Oceanic when my previous one flooded. On a recent dive trip, this one just stopped working. When I turn it on it counts down and then goes blank. It has a brand new battery so that is not the problem.
Can this be repaired? I don't see much info on the website like there used to be about sending them in. The closest Oceanic dealer to where I live is 3 hours away so going to a shop is not an option.

Thank,
Jim

 

[Doug Krause]

Hi Jim,

The following link will answer most if not all of your questions:
http://www.oceanicworldwide.com/services_returns.html

 

[biggles1]

Hi Doug

I dont think the question Jim asked is answered on the web page you have highlighted. I have just had the problem with my prodigy, it counts down then truns off... what causes this and is it a reasonable fix.

Cheers and happy diving

John

 

[parrotman]

Hi John,

I contacted the Oceanic repair dept directly and they told me that the are not doing any repair work on the Prodigy any more. So bascially we are SOL. They offered a 20% discount on a new oceanic computer of my choice.

Good luck.

Jim

 

[biggles1]

Hi Jim

Apologies late reply been off line travelling and moving house.

Oceanic Australia have offered the same, unfortunetly the dive club I'm with also decided to put their margin onto a replacement. I have bought a mares M2 wrist which is performing great

Cheers and happy diving

John