I was on the Nekton the first week of May 2009 and here are my comments.
I sent these to Nekton and their response is below my comments.
You can see by their response, that they are not looking for repeat guests.
We have sailed on the Pilot in Belze in the past and had a super time which is why we came back to Nekton.
My wife and I just returned from the Nekton Rorqual and thought you would be interested in some of our observations.
The briefing on Saturday evening did not start until 9:30pm and some guests were falling asleep as it was a long travel day for many.The briefing took just over an hour.
The Sunday morning briefing did not start until 8:40am and lasted over an hour again. This caused us to only be able to do one morning dive on Sunday.
There were no dive masters available for night dives.
There were no dive masters available for the pier dive on Thursday afternoon (I did two dives in the afternoon and asked both times).
They did not do any presentations/talks in the evenings even after being asked by multiple guests and saying they would.
The crew liked to watch movies.
The smoking section expanded as the week went along to include everywhere except the main salon.
The captain (Denise) was burnt out and let us know it. I believe that this is her last week.
The staff just did there job, period, nothing extra or without being asked. Ryan was the exception and was always helpful and friendly.
The boat is showing its age. The bathroom door did not close. The outside rinse showers were very hot and the spring to automatically shut the shower off did not work (this was a problem for my wife as she if very short).
The food and Grace were excellent!
The reef is great and in pristine condition.
Here is Nektons response:
Thank you for your feedback. We are in a transition period for the Rorqual crew and we appreciate your feedback. I am glad you enjoyed the diving and we look forward to getting the rest of the operation back up to our usual service level.
I sent these to Nekton and their response is below my comments.
You can see by their response, that they are not looking for repeat guests.
We have sailed on the Pilot in Belze in the past and had a super time which is why we came back to Nekton.
My wife and I just returned from the Nekton Rorqual and thought you would be interested in some of our observations.
The briefing on Saturday evening did not start until 9:30pm and some guests were falling asleep as it was a long travel day for many.The briefing took just over an hour.
The Sunday morning briefing did not start until 8:40am and lasted over an hour again. This caused us to only be able to do one morning dive on Sunday.
There were no dive masters available for night dives.
There were no dive masters available for the pier dive on Thursday afternoon (I did two dives in the afternoon and asked both times).
They did not do any presentations/talks in the evenings even after being asked by multiple guests and saying they would.
The crew liked to watch movies.
The smoking section expanded as the week went along to include everywhere except the main salon.
The captain (Denise) was burnt out and let us know it. I believe that this is her last week.
The staff just did there job, period, nothing extra or without being asked. Ryan was the exception and was always helpful and friendly.
The boat is showing its age. The bathroom door did not close. The outside rinse showers were very hot and the spring to automatically shut the shower off did not work (this was a problem for my wife as she if very short).
The food and Grace were excellent!
The reef is great and in pristine condition.
Here is Nektons response:
Thank you for your feedback. We are in a transition period for the Rorqual crew and we appreciate your feedback. I am glad you enjoyed the diving and we look forward to getting the rest of the operation back up to our usual service level.