Just came off of the Pilot (10/21 - 10/28) the first cruise after the refurb. Good news, bad news. It was my first time on the Pilot, I've been on the Rorqual.
The good news is that the ship looks great, the two ships are identical twins inside and out (except the side view). The crew was fantastic, great diving, really good food, great diving, did I mention that the crew and the diving were great. There were 6 of us, one couple and 4 single divers, and 12 crew. "Pam in Paradise" is correct in that the linens, decorations, paint, etc. are all new. The crew did a really great job.
Let me preface the problems by saying that I truly believe that this events below are a one time only event and won't reoccur. I probably WILL return to Nekton for all of the really good things about the crew, ship and diving.
The bad news is that things didn't start off great. On Friday I got a phone call that the boat would be one day late coming over from Florida and would be ready on Sunday night. Nekton planned a day touring (Sun). All of us got the phone call except for I person who was already in Belize (his story of waiting is worse). The tour agent was told to go to another hotel so he was late, when we got back after touring the ship was not ready. We were at the pier gate and the crew had no idea of when we could board, and the luggage was back at the hotel. After several hours we finally got on board. The crew was very apologetic throughout. The failure it seems was between the home office and the land based logistics communications.
Once we got under way the other glitch from this first cruise was that the Nitrox on the first day wasn't up to pressure so we all did air. After that the Nitrox was always available and was very stable, between 31-32%.
We all were in the upper cabins, one had condensation problems early on.
We all had such a really great time once things got started that I hate to report the initial logistical problems, but they did. I am confident that they will fix things and stay on top of events.