Blackwood
Contributor
I think the truth lies somewhere in the middle of all this...I don't find 27 minutes terribly unreasonable if they were assisting the other divers already hanging on the line when the OP surfaced. …
You forgot the huge bold typeface for the word "if."
That scenario doesn't reconcile with either the OP or Lora's email. Unless both are lying (which makes little sense), the crew didn't know they were off the wreck. Furthermore, they admit to being unhappy with their performance, but are unwilling to examine the procedural breakdown.